What Information We Collect and Why
When you open an account with polobet, we collect the details needed to verify your identity, process transactions, and keep your account secure — your name, email address, date of birth, and mailing address. When you fund your account using PayPal, Venmo, or a Play+ prepaid
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card, we record transaction references and payment method identifiers but we do not store full card numbers or PayPal passwords on our servers. We also collect device and browser data each time you log in, which helps us flag unusual access attempts and protect your wallet.
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Where you interact with our sportsbook — placing a bet on an NFL same-game parlay or checking player props for an NBA game — we log that activity to serve you account statements and to comply with state-level reporting requirements. Access to our platform depends on
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your state's law and eligible regions; data collected reflects only those interactions permitted where local law applies. You may contact us at any time to ask what data we hold about you.
Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.